FAQ


Our site currently supports eight major and popular print products as listed. We are shortly going to introduce more products like logos/mailing labels, vinyl stickers, catalogs, banners, calendars, door hangers and raised ink cards.

The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/mor simply g) and in the US system it is Pound (lb).

The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

All delivery prices on our website are based on Lagos only. Orders placed on the website for delivery to outside addresses may be contacted with additional pricing. If you require international shipping, we are happy to provide a quotation if you contact us.

Our website will provide you with an estimated delivery date based on the product, the time you order, and the service level you select. Please be aware that any delay in providing print ready artwork may affect these dates.

Please note: As standard, we send all deliveries on an over night courier service. Although overnight services are 95% successful, this is not a guaranteed service. We cannot accept any liability for costs arising due to delayed or lost consignments. We recommend all time-sensitive deliveries are sent on a direct courier. Please contact us for a quotation or to upgrade the delivery on your order.

Yes - our courier will not deliver parcels without signature.

Our system supports RGB (red, green, blue) for producing digital prints. We have accurately mapped color pallet to match RGB to CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing.

We use offset printing, which provides the highest quality of print material for both text and images.

We recommend the following file types:

  • Press Ready PDF
  • High Quality PDF
  • PDF/X
  • EPS
  • TIFF
  • JPEG

For the best results, produce your artwork at full print size to the dimensions you require, and ensure all fonts and imagery are outlined and embedded.

Use our upload artwork tool when creating your order. The upload preview may appear distorted if the file colour mode is CMYK or has no background. Don't worry, we'll receive the original file just fine.

Produce or save your artwork at half size (50%) which will reduce the size of the file, and we’ll upscale it when we receive it. Please note, this may reduce the final print quality of your artwork. Alternatively, send your artwork to enquiries@johnatoms.com via WeTransfer or Dropbox.

We recommend using the following programs that allow you to create custom canvas sizes in order to produce high quality/vector files suitable for large format print:

  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign

Absolutely. Whether you are a small business, a well-known brand, or an individual celebrating a birthday - our in-house design team can exceed your expectations. Simply select one of our design packages when creating your order and provide us with a detailed brief. Proofs will be sent to you via email for your approval before we start any printing.

Our templates are editable in programs such as Adobe Illustrator and Photoshop.

PVC Banners:
PVC Banner Printing
Double Sided PVC Banners

Roller Banners:

Roller Banner 800mm x 2000mm
Super Wide Roller Banner 1200mm x 2000mm
Double Sided Roller Banner 800mm x 2000mm

Banner Frames:

Banner Frame 1250mm x 3000mm (1090mm x 2840mm banner)
Banner Frame 1000mm x 2500mm (840mm X 2340mm banner)

Board Printing:

Pavement Sign A0
Pavement Sign A1
Swing Sign 430mm x 625mm
Swing Sign 430mm x 750mm

Exhibition Stands:
3 x 2 Pop Up Exhibition Stand - Curved
3 x 2 Pop Up Exhibition Stand - Straight
3 x 3 Pop Up Exhibition Stand - Curved
3 x 3 Pop Up Exhibition Stand - Straight
4 x 3 Pop Up Exhibition Stand - Curved
4 x 3 Pop Up Exhibition Stand - Straight
5 x 3 Pop Up Exhibition Stand - Curved
5 x 3 Pop Up Exhibition Stand - Straight 

call us
0-810-040-0825

6 days a week
9:00am - 6:00PM

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